1. Who is responsible for your information
Gorilla Games Bet Ltd is responsible for the personal information described in this notice. Gorilla Games Bet Ltd is the licensed Nigerian operating company for Bankroll.
2. Information we collect
Depending on how you use our services, we may collect:
- account information, such as your name, email address, phone number and date of birth;
- identity and verification information used to confirm eligibility and meet legal obligations;
- transaction and gaming activity, including deposits, withdrawals, selections, stakes and outcomes;
- device, location and usage information, such as IP address, browser or app information and activity logs;
- communications you send to our support team; and
- preferences and safer-play information, including limits or exclusions you request.
3. How we use information
We use personal information to:
- create, verify, secure and manage accounts;
- provide gaming, wallet and customer-support services;
- confirm age, identity, eligibility and location where necessary;
- process transactions and settle gaming activity;
- detect fraud, money laundering, abuse and security threats;
- support responsible gaming and enforce account controls;
- comply with legal, regulatory, tax and reporting obligations; and
- improve the reliability and performance of our services.
4. When we share information
We may share information with service providers that help us operate our services, payment and verification partners, professional advisers, regulators, law-enforcement authorities and other parties where the law requires or permits it. We require service providers to handle information only for authorised purposes and with appropriate protection.
We do not sell personal information.
5. Retention and security
We keep information only for as long as needed for the purposes in this notice and to meet legal, regulatory, accounting, fraud-prevention and dispute-resolution requirements. We use organisational and technical safeguards intended to protect information, but no system can guarantee absolute security.
6. Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or restrict the use of your personal information, or object to certain uses. We may need to verify your identity before acting on a request.
To close your account, follow our account deletion process.
7. Cookies and similar technologies
Our website and services may use cookies or similar technologies that are necessary for security, account access, preferences, performance and understanding how the services are used. You can manage optional cookies through your browser or device settings where available.
8. Children
Our gaming services are not for anyone under 18. We do not knowingly permit a child to create or use a gaming account. Contact us if you believe a child has provided personal information to us.
9. Changes to this notice
We may update this notice as our services or legal obligations change. We will publish the revised notice here and update the date above. Where a change is material, we may also provide notice through the relevant service.